September Fulfillment Update #1
8 months ago – Fri, Sep 01, 2023 at 12:32:24 PM

It's September, let's check in to see where everything stands as we prepare to wrap up this project.

Key Takeaways

• Shipping is still ongoing, and we have about 200 total outstanding orders left to produce and ship, including pre-orders. All of the products needed for these are in production now, and we expect to have all Vaults for the remainder of the project - including pre-orders - complete in the next week or two. Closing out the remaining campaign orders is, of course, our top priority.
• The final order of dice from Dispel is shipping now, and should be here within a week or so, which will allow us to close out most of the remaining pre-orders, as well.
• As the last orders go out, please be sure to take a look as soon as you receive it, and let us know if there's anything you're not happy with so that we can promptly address it for you. As this is a limited edition series, we'll need to stop producing these items for good. As such, if any reports come in from the end of September onward, we may need to issue gift certificates in lieu of replacement products, as we will have wound down production on these items, so our extra stock will be limited.

By The Numbers

Below are the total number of backers   in each fulfillment wave, as well as the number of shipped/pending status backers in each.

Wave 1: May - 1,397 backers *COMPLETE!*

• 1,397 shipped, 0 pending
• 100.0% fulfilled

Wave 2: June - 2,710 backers *COMPLETE!*

• 2,710 shipped, 0 pending
• 100.0% fulfilled

Wave 3: July - 1,928 backers

• 1,899 shipped, 29 pending
• 98.5% fulfilled

Pre-orders - 735 backers

• 555 shipped, 180 pending
• 75.5% fulfilled

Until Next Time

I predicted this would be the last update, but I'll be issuing one more brief one at the mid-month mark to confirm that everything is shipped, or at least will be very shortly after that point. I do, of course, apologize for the delays getting out the last orders that are still outstanding. There hasn't been much movement since the last update when we were waiting on the final dice, and that's frustrating, but thankfully the wait is nearly over for everyone.

While I'll issue a last update to confirm that in a couple of weeks, this will probably be the last full-scale video update, so I'll sign off here with one last thank you, for your support and your patience. We really appreciate you joining us for this project, and we hope to serve you again in the future.

All the best out there, and I hope to see you again soon.

~ Ed Maranville, Customer Experience for Wyrmwood

August Fulfillment Update #2
9 months ago – Tue, Aug 15, 2023 at 12:26:13 PM

Hello backers!

I'm back with a mid-month check-in as we reach the 15th of August. Let's see how things are proceeding.

Key Takeaways

• July, the final wave, has about 30 orders remaining, and is just waiting on the last Dice Vaults and Tabletop Vaults needed to fulfill these. As such, we've begun shipping pre-orders, and actually have shipped the majority of these already. We expect the July orders to be fulfilled before the end of the month.
• We were able to fill most pre-orders with remaining overstock from the prior orders placed to fulfill this campaign, but will need the final order from Dispel to close out the project. We have placed that order and Dispel intends to have it produced and shipped by the end of the month, so we expect the remaining pre-orders to be fulfilled within the first half of September.
• If you have any issue with your order and the products you  receive, please get in touch with us so that we can help resolve it.  Whether it's shipping damage, a missing item, or items that just don't  align with what you expected, simply send photos (if applicable) to [email protected] to begin the process, and we'll respond with  next steps ASAP. With the project closing, it's important that anyone  with issues get in touch in a timely manner, so please be sure to look  over your order when it arrives, and let us know if you need help.
• For those of you with orders outstanding, please let us know if you've moved recently, or will be within the next couple of weeks. Just drop us a line with your new address and the date of your move (if in the future), and we'll make sure your order reaches you. To get in touch, send a direct message here on Kickstarter, or email us at [email protected].

By The Numbers

Below are the total number of backers  in each fulfillment wave, as well as the number of  shipped/pending status backers in each.

Wave 1: May - 1,397 backers *COMPLETE!*

• 1,397 shipped, 0 pending
• 100.0% fulfilled

Wave 2: June - 2,710 backers *COMPLETE!*

• 2,710 shipped, 0 pending
• 100.0% fulfilled

Wave 3: July - 1,929 backers

• 1,898 shipped, 31 pending
• 98.3% fulfilled

Pre-orders - 734 backers

• 500 shipped, 234 pending
• 68.1% fulfilled

Until Next Time

With fewer than 300 orders left to fulfill the entire project, we'll be winding down these updates, and I expect that the September 1st update will be the last one. You can expect some information on the status of the remaining orders, as well as a timeline for any returns or exchanges, and what that process will look like moving forward. But for now, I'd just like to take one more opportunity to thank you all for your support of our project. We hope you're enjoying your dice and Vaults, and we look forward to serving you again in the future. Thank you, and have a good one out there.

~ Ed Maranville, Customer Experience for Wyrmwood

August Fulfillment Update #1
9 months ago – Tue, Aug 01, 2023 at 06:20:38 AM

Hello backers!

Here we are in August, having just closed the last month in our fulfillment schedule. How did we do in July, and what does the path forward for pre-order fulfillment look like? Let's find out!

Key Takeaways

• May and June are complete. July, the final wave, has under 100 orders remaining, and stands at over 96% complete. The remaining orders are just waiting on some Dice Vaults that are in production now. We apologize for the delays on these final orders.
• Pre-orders have been ordered now that numbers have been finalized, but it will take a bit of time to receive that final order. We estimate we'll receive the pre-order batch towards the end of August, at which time fulfillment of pre-orders can begin. We aim to have all the pre-orders sent out in the mid-September range.
• Now that the project is closing, we'll continue to accept requests for returns and exchanges during the fulfillment of these final waves. If you're in the pre-order wave, or a July backer that hasn't received your order yet, please inspect it when it arrives to make sure you're happy with it.
• If you have any issue with your order and the products you receive, please get in touch with us so that we can help resolve it. Whether it's shipping damage, a missing item, or items that just don't align with what you expected, simply send photos (if applicable) to [email protected] to begin the process, and we'll respond with next steps ASAP. With the project closing, it's important that anyone with issues get in touch in a timely manner, so please be sure to look over your order when it arrives, and let us know if you need help.
• As always, please be sure to keep your address up to date with us  so that your orders get to the right place. If you have a move coming  up, let us know the address and when you'll be able to receive mail there so we can change your address in our system. To do so, simply send  us a direct message here on Kickstarter, or to the aforementioned email address ([email protected]).

By The Numbers

Below are the total number of backers in each fulfillment wave, as well as the number of shipped/pending status backers in each. Note that some numbers may have changed, as we have finalized backer counts for the last backers responding to the survey. Pre-orders are closed.

Wave 1: May - 1,397 backers *COMPLETE!*

• 1,397 shipped, 0 pending
• 100.0% fulfilled

Wave 2: June - 2,710 backers *COMPLETE!*

• 2,710 shipped, 0 pending
• 100.0% fulfilled

Wave 3: July - 1,929 backers

• 1,855 shipped, 74 pending
• 96.2% fulfilled

Pre-orders - 735 backers

• fulfillment not yet started

Closing It Out

With a bit of fulfillment left to go, and the pre-order wave not yet begun, we'll issue another update in mid-August to let you know how the remainder of July shook out, and a more firm projection on pre-order timing. But for most of you, the campaign is over, and we hope you're enjoying your dice and Vaults from this limited edition collection. Thank you all, as always, for your support, and we look forward to serving you again. Until next time, have a good one out there!

~ Ed Maranville, Customer Experience for Wyrmwood

LIVE NOW! Groundskeeper: A Poker Collection by Wyrmwood
10 months ago – Tue, Jul 25, 2023 at 11:54:47 AM

Wyrmwood, the premier destination for fine woodworking furniture and  accessories, has spent the past decade working to enhance the tabletop  gaming experience. From Magic: The Gathering to Dungeons & Dragons,  complete gaming tables and seating to original Tarot decks, Wyrmwood has  elevated nearly every aspect of sitting down to play, except for  perhaps the most timeless and enduring: traditional playing cards.

We’re proud to present Groundskeeper. The  collection includes an original deck of playing cards, a custom set of  poker chips, and much more. Designed by Dan Greta, with creative  direction by The Gentleman Wake, Wyrmwood has finally been able to  create a deck of traditional playing cards worthy of the brand. Click here to visit the project, view the reward levels and back today!

July Fulfillment Update #2
10 months ago – Sat, Jul 15, 2023 at 06:27:18 AM

Hello backers!

It's the beginning of the final month in our estimated fulfillment schedule. Let's take a look at how things are lining up!

Key Takeaways

• May, of course, is complete, and June is complete, as well, with the exception of just 4 orders. July is a bit over 10% fulfilled (update: it's now closer to 20% by the time of this update release).
• In the absence of the July order, we've been fulfilling by using all the remaining overstock from the prior wave orders, in order to fulfill as many orders as possible, as early as possible. We do have confirmation that the dice have shipped as of this past Monday, and we're waiting on a firm ETA there, but it shouldn't be much longer until they arrive at our shop. Once that occurs, of course we'll immediately resume shipping heavily (update: after filming, the shipment arrived! We'll begin sorting through and receiving it, and we should be shipping more July orders by the end of this coming week).
• If you have any issue with your order and the products you receive, please get in touch with us so that we can help resolve it. Whether it's shipping damage, a missing item, or items that just don't align with what you expected, simply send  photos (if applicable) to [email protected] to begin the process, and we'll respond with next steps ASAP.
• As always, please be sure to keep your address up to date with us so that your orders get to the right place. If you have a move coming up, let us know the address and when you'll be able to receive mail there so we can change your address in our system. To do so, simply send us a direct message here on Kickstarter, or to the aforementioned email address ([email protected]).
• The remaining backers that did not respond to the survey will be unable to do so after today; these surveys will be locked to any further responses, so it's officially the "last minute" - fill the survey out now, or you'll have your pledge transferred to credit on the website for a future order... but that order will not be able to include anything from the Elemental Collection. As noted last time, pre-orders are also closing, so if you'd like to place a follow-up order, today is your last chance.

By The Numbers

Below are the total number of backers in  each fulfillment wave, as well as the number of shipped/pending  status backers in each. Note that some numbers may change  as we begin each new round of fulfillment, due to backers who have newly  responded to the survey being rolled into the final wave. Pre-orders close today, July 15th!

Wave 1: May - 1,397 backers *COMPLETE!*

• 1,397 shipped, 0 pending
• 100.0% fulfilled

Wave 2: June - 2,710 backers

• 2,706 shipped, 4 pending
• 99.9% fulfilled

Wave 3: July - 1,895 backers

• 367 shipped, 1,528 pending
• 19.4% fulfilled

Pre-orders - 675 backers

• fulfillment not yet started

Non-responsive - 492 backers

• These are backers that have yet to respond to the survey

The Home Stretch

As we move into the latter half of the final fulfillment month, I'd like to thank you for your support of this project. Now that the July dice order has arrived, we can get to work closing out the final wave of the Kickstarter itself, and then we can move on to pre-orders. For those of you still waiting, thanks for your patience, and I look forward to getting you all of your orders as soon as possible! I'll check back in on the 1st of August for what may well be our final fulfillment update. Until then, have a good one out there!

~ Ed Maranville, Customer Experience for Wyrmwood